Once you complete your onboarding, we typically assign your virtual assistant within 1 business day. If you prefer to speak with a few assistants before making a choice, the process may take slightly longer—but we’ll guide you every step of the way.

Our VAs are trained professionals skilled in tools like Microsoft Office, Google Workspace, email, calendar management, CRM platforms, and more. They’re also coached on responsiveness, confidentiality, and customer service to ensure top-tier support.

ZumaZip stands out through U.S.-based assistants, flexible plans, and hands-on client care. Unlike overseas services, we offer cultural alignment, faster turnaround, and seamless communication. Plus, our backup assistant system ensures continuity even during sick days or staffing changes.

We take data protection seriously. ZumaZip follows industry-standard security protocols to safeguard your personal and business information. Access is granted on a strict need-to-know basis, and all sensitive data is encrypted and handled with care.

Your dedicated VA will log and track every task and minute spent. You’ll receive a detailed breakdown of hours used, and you can request updates daily, weekly, or bi-weekly—whichever fits your workflow best.

Absolutely! Our VAs are flexible and can support both personal and professional needs—from scheduling appointments and managing your inbox to booking family travel or researching a gift. Just let us know what you need, and we’ll match you with the right assistant.