March 25, 2024

How to Stop Calls From 800-955-6600


Are you getting multiple calls from 800-955-6600? This number belongs to a debt collection agency called the Northland Group. You can stop these calls with a Cease and Desist letter or by reporting violations of the FDCPA. And if you’ve been sued, will help you file an Answer to the lawsuit.

The first time they called, it was an annoyance. You answered the phone only to hear a prerecorded message identifying the caller as Capital One. But you didn’t follow the advice to contact the company in return — and ever since then, your phone has been ringing off the hook.

How can you stop calls from 800-955-6600? Keep reading to find out.

Sued for a debt? Use ZumaZip Settle to settle the debt for good.

Who’s calling me from 800-955-6600?

While the message identifies itself as Capital One, the number actually belongs to the Northland Group. This is a debt collection agency acting on behalf of Capital One.

Yes, Northland Group is a legitimate company and not some type of scam. If you’re receiving a call from 800-955-6600, the Northland Group is seeking to collect a debt that you owe Capital One. It may be acting on Capital One’s behalf, or it may have purchased your debt from Capital One.

Should I contact the Northland Group?

It’s generally a good habit not to respond to robocalls directly. You can, however, reach the Northland Group’s parent company, Radius Global Solutions, by phone at 888-287-5711.

Contacting the Northland Group can provide more insight into why it is calling you, and you can request that the company not contact you further — ending the unwanted robocalls.

What to do if you’ve received calls from 800-955-6600

Even if the Northland Group agrees to stop calling you, your debt remains. Here’s what to do next.

Verify the debt

First, request debt validation from the company by asking for the following information:

  • The name of the debt collection agency.
  • The name of the original creditor.
  • The amount of your original debt.

The company’s response will confirm that you’re being contacted by the Northland Group and that your original debt is owed to Capital One. Watch the following video to learn more about how to draft a Debt Validation Letter.

Respond to the debt collector

You might dispute the debt if there are errors in the company’s response. Alternatively, you can set up a plan to pay the debt. Some debt collectors are willing to accept a lower amount in a lump sum. This can get you out of debt faster so you can start rebuilding your credit.

Respond to debt collection lawsuits fast with ZumaZip.

Know your rights

Unfortunately, the National Do Not Call Registry doesn’t apply to debt collectors as long as the debt is legitimate. But that doesn’t mean you don’t have rights.

Under the Fair Debt Collection Practices Act (FDCPA), debt collectors are not allowed to:

  • Contact your friends, family, or coworkers about your debt
  • Call you more than once each day
  • Call you after receiving a Cease and Desist notice
  • Call you before 8 a.m. or after 9 p.m.
  • Refuse to validate your debt

If you believe that the Northland Group has violated these terms, you can report it to the FTC by calling 877-382-4357 or using the agency’s online platform.

You may also report the Northland Group to the Consumer Financial Protection Bureau (CFPB) either online or by calling 855-411-2372.

Send a Cease and Desist letter

What is a Cease and Desist letter? This document simply requests that a company stop contacting you regarding your debt. If the Northland Group continues to contact you after receiving this letter, you may report it to the CFPB or FTC.

However, the Northland Group may seek to recover the debt in other ways, including a lawsuit. If this happens, you’ll need to respond with a legal Answer, which will articulate your side of the dispute and indicate your willingness to settle the debt or fight the lawsuit in court.

Draft a Cease and Desist letter with this template from ZumaZip.

Example of how to stop calls from 800-955-6600

Have you been receiving calls from Northland Group? Let’s look at an example of what to do to stop calls from 800-955-6600.

Example: Sherri has been receiving multiple phone calls from 800-955-6600, often as many as one call per day. The prerecorded message identifies the caller as Capital One, but Sherri is unsure whether to trust the number it provides. Instead, Sherri calls the number for the Northland Group (888-287-5711) and requests debt validation. Once she receives the validation, she issues a response and a Cease and Desist letter. In Sherri’s case, the debt is legitimate, so she sets up a payment plan with the Northland Group to address the debt and stop the unwanted calls.

If you’re tired of hearing from 800-955-6600, try sending Northland Group a written letter asking it to stop calling you. The agency must comply with your request upon receipt of the letter. However, stopping the calls doesn’t mean that your debt will go away. If Northland Group decides to sue you, it will contact you again.

Stop a Northland Group debt lawsuit by settling your claim. ZumaZip Settle can help you through the process.

What is ZumaZip?

ZumaZip is a convenient solution designed to streamline your response to a debt collection lawsuit. Here’s a breakdown of what you can expect when you use ZumaZip:

Firstly, you’ll access our user-friendly web application, which guides you through the process step by step. You’ll be prompted to answer a series of questions related to your specific situation. Once you’ve completed the questionnaire, you have the option to either print out the finalized forms and mail them to the appropriate courts yourself, or you can opt to utilize ZumaZip’s services to file them on your behalf. Additionally, if you choose this option, an attorney will review your document for added peace of mind.

If you’re seeking guidance on how to effectively respond to a debt collection lawsuit, ZumaZip can provide the assistance you need. Feel free to explore our FAQs for more information on what ZumaZip has to offer.

What if I haven’t been sued yet?

If you’ve only received a collections notice, but not a lawsuit, the best way to respond is with a Debt Validation Letter. When a debt collector contacts you in any way, whether it’s by phone or mail, you can respond by formally requesting a debt validation with a Debt Validation Letter . This letter notifies the collector that you dispute the debt and forces them to provide proof you owe the debt. They can’t call you or continue collecting until they provide validation of the debt. This flowchart shows how you can use a Debt Validation Letter to win.

Get started with a Debt Validation Letter here.

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Here’s a list of guides on how to respond to a debt collection lawsuit in each state:

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