February 14, 2024

Stop calls from 888-912-7925


If you receive incessant calls from 888-912-7925, figure out why and how to stop them.

Everyone experiences annoying calls from random numbers and, if you dare answer, the odds are high that you will find a pre-recorded, robocall message on the other end. Hundreds of people around the country receive calls from 888-912-7925. If you try calling the number yourself, you’ll receive a pre-recorded message stating that “the person at extension blah blah blah is not available. Please leave a message at the tone.”

Others report receiving a pre-recorded message stating, “thank you for calling Humana, but this number is no longer active.” Whatever the origins of 888-912-7925, it is safe to assume it is not a legitimate number from a reputable business.

Those who answer the calls from 888-912-7925 have reported that they arise from Astra Business Services, which is a debt collection agency. Debt collection agencies are known to switch numbers often to avoid call blocking features, and it is common for their inbound message to fail to identify the company. Astra Business Services is located in Charlotte, NC, and has earned a one-star consumer review rating with the Better Business Bureau (BBB).

Steps to stop unwanted calls

Stopping unwanted calls starts with registering your number with the national Do Not Call list. You can register by calling 1-888-382-1222 from the phone number you want to register. You should also visit the Federal Trade Commission’s Do Not Call registry online to add your mobile phone number to the national do not call list.

While joining the Do Not Call registry is a good first step, scammers, collection agencies, and other robocalls have become increasingly sophisticated. Spoofing, which is the practice of falsifying the information on a receiver’s caller ID, is one-way telemarketers and scammers are working around call blocking and the Do Not Call registry. The number may appear local or appear to be from a well-known source, increasing the likelihood that unsuspecting consumers will answer.

Steps to take if you receive an illegal or harassing call or text:

  • Do not answer calls from an unknown number.
  • If you do unwittingly answer such a call, hang up immediately.
  • Do not answer any questions or provide any information.
  • Refuse to give out any personal information on an unsolicited call. Even if the caller is legitimate, you should arrange to call back with the needed information once you have verified the number.
  • If it is an inquiry from someone claiming to represent a company or government agency, hang up and call the company or agency back on a number you find on your account statement, or by visiting the entity’s website.

If you are pressured to give information immediately, know this is a red flag and terminate the call. File a report with the FCC if you think a scammer has contacted you.

Scammers use sophisticated social engineering tactics to take advantage of consumers, steal your identity, or take money. While specific segments of the population are most at risk of falling for these tactics, no one is immune. Some scammers have become very sophisticated in their quest. They may present themselves as legitimate businesses or government authority figures so convincingly that even well-informed consumers fall for their scams at times.

Use the features on your cell phone to avoid unwanted calls

Most cell phones allow you to block numbers from which you do not want to receive calls. On an iOS device, go to your “recent calls” list and identify the number you want to block. Click on the “i” beside the number, and select “block caller” from the list. On Android devices, locate the number in your “recent calls” list, hold down the number until a window appears, then select “block.”

Cell phone technology allows most users to silence unknown callers, sending them straight to voicemail. For iOS devices, go to settings>phone and select “silence unknown callers.” Calls from unrecognized numbers will be sent straight to voicemail.

On an android device, tap the phone icon usually located on your home screen. Then you should see three dots at the top right corner of your screen. From there, you will select “settings” then “blocked numbers.” Toggle the switch to the right to block calls from unidentified numbers.

Protect those around you

If you have elderly family members or friends, or others who may be more easily victimized by scam callers, offer to help them set up the features listed above. Help them register with the Do Not Call Registry. Talk to younger children and teens about the importance of not answering unrecognized calls and never giving out personal information.

Calls from 888-912-7925 could be a scam or Astra Business Services in an attempt to collect a debt. Regardless, refuse to accept calls from this number to maintain your safety and privacy.

What if 888-912-7925 calls me about a debt?

Like other debt collection agencies, Astra Business Services may call from 888-912-7925 or use one of their other numbers. Debt collectors do this to circumvent the ability to block their call and to disguise who is calling with the hope that someone will pick up.

If you are contacted by 888-912-7925 about a debt, make sure you write down the name of the business and ask for information about the original creditor. You can then send a Debt Validation Letter to force Astra Business Services to prove that you are the responsible party for that debt and that their information is correct.

What if Astra Services is suing me?

If Astra Services is threatening a lawsuit, you have every right to ensure your rights are fully protected. There is a good chance that any threats of a lawsuit are manufactured to intimidate you into paying a debt.

However, if you do receive notice that you’re being sued, ZumaZip.com can help answer any questions you have. ZumaZip can help you create your own Answer, which will be reviewed by an attorney, filed on your behalf, and served to the opposing attorney.

What is ZumaZip?

ZumaZip is a convenient solution designed to streamline your response to a debt collection lawsuit. Here’s a breakdown of what you can expect when you use ZumaZip:

Firstly, you’ll access our user-friendly web application, which guides you through the process step by step. You’ll be prompted to answer a series of questions related to your specific situation. Once you’ve completed the questionnaire, you have the option to either print out the finalized forms and mail them to the appropriate courts yourself, or you can opt to utilize ZumaZip’s services to file them on your behalf. Additionally, if you choose this option, an attorney will review your document for added peace of mind.

If you’re seeking guidance on how to effectively respond to a debt collection lawsuit, ZumaZip can provide the assistance you need. Feel free to explore our FAQs for more information on what ZumaZip has to offer.

What if I haven’t been sued yet?

If you’ve only received a collections notice, but not a lawsuit, the best way to respond is with a Debt Validation Letter. When a debt collector contacts you in any way, whether it’s by phone or mail, you can respond by formally requesting a debt validation with a Debt Validation Letter . This letter notifies the collector that you dispute the debt and forces them to provide proof you owe the debt. They can’t call you or continue collecting until they provide validation of the debt. This flowchart shows how you can use a Debt Validation Letter to win.

Get started with a Debt Validation Letter here.

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